Job Description

Job Description

About the Role:

The Cityblock (CBH) Center Medical Director serves as a practice-based provider, supporting members of all ages with scheduled appointments, walk-ins and urgent or emergent visits across multiple modalities (telephonically, virtually, community or home setting). The Center Medical Director delivers comprehensive clinical management, chronic disease management, behavioral health condition management (i.e. depression, anxiety, substance use disorder), and preventative care and wellness support.

Responsibilities:

Clinical Visits

• Conduct comprehensive clinical intake visits for selected members (based on member segmentation, program empanelment and care team recommendation).
• Conduct timely follow-up for members post transition of care event, acute need or according to condition-specific needs.
• Proactively outreach to members who need follow up care.
• Provide clinical care in line with CBH protocols.
• Complete comprehensive and compliant diagnosis capture related to HCC (Hierarchical Condition Categories) and ICD-10 (International Classification of Diseases-10) Coding.
• Address contractual and company-prioritized quality gaps and ensure proper chart documentation and codes (ICD or CPT) are included in the encounter as supporting evidence of gap closure.
• Address and respond to member needs and delegate tasks in a timely fashion.
• Finish documentation according to company timelines (within 48 hours of clinical encounter) company policy.

Leadership

• Educate, support and elevate team members’ own skills (informal coaching is a significant part of collaborative practice).
• Act as the collaborating physician for oversight of Advanced Practice Clinicians
• Complete chart reviews in compliance with CBH policy
• Guide clinical team on complex clinical cases. Be available for escalation questions at the point of care. Provide clinical consultation for care team members including information on clinical issues, support with care plans and review of clinically concerning member conditions

Clinical Scope

• Prescribe 1st and 2nd line medications for depression, anxiety, alcohol use disorders and opioid use disorders.
• Continue psychiatric medications for members with stable SMI
• Remain up to date on evidence-based care for complex patients in primary care for all ages.Provide longitudinal direct primary care or wrap-around care with focus on chronic condition management and preventative care.
• Refer member to specialist care appropriately and according to internal CBH guidance if available.
• Support the member in achieving the goals in their care plans (physical, behavioral, and/or social health).

Case review and care planning

• Participate in case conferences with the care team, providing clinical expertise on care plan development.
• Provide guidance on highest impact clinical interventions and tasks to achieve a member’s goals.

Panel management

• Collaborate on a panel of members to provide clinical input, including health maintenance, chronic disease management and co-occurring psychiatric disorder support
• Collaborate with care team to determine need for member placement in a different program (e.g., lower or higher intensity program)

Operations

• Utilize our care facilitation, electronic health record and scheduling platforms as needed to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources

Requirements For The Role

• Board Certified in Family Medicine
• DEA licensure (or willingness to acquire)
• License required: Current valid license to practice medicine in the state in which you are employed with Cityblock.
• Willingness to acquire licenses in other states according to CBH business need.
• 5+ years in direct patient care
• Experience managing diverse and complex patient populations, including those with chronic conditions, co-morbidities, and high-risk physical and behavioral health needs.
• 2+ years formal or informal clinical leadership

Skills Required

• Comfort using technology to support members (telephone and text etiquette, virtual visit platforms, scheduling platforms etc.) and to communicate with interdisciplinary team (slack, google documents, etc)
• Understanding of how to use electronic health record systems and/or care facilitation platforms to ensure accurate documentation.
• Ability to document thorough medical, behavioral and social history with clearly communicated assessments and plans.
• Proficiency in Motivational Interviewing and Trauma informed Care principles.
• Strong problem solving skills - ability to make difficult decisions and to know when to collaborate with other team members.
• Ability to provide creative solutions to challenges within the healthcare system that are impeding members’ care and health.
• Growth and learning mentality, ability to think outside the box, go outside the bounds of “traditional” responsibilities.
• Adaptability to change and readiness for frequent, fast-paced changes and shifting priorities

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Covid 19 Update - Please Read:

Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Covid -19 Vaccine - Please Read:

Cityblock requires individuals hired into in-person, member-facing positions to provide proof that they have received the COVID-19 vaccine.

The requirement is based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such exemption requests are subject to review by Cityblock on a case-by-case basis and approval is not guaranteed.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

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