Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Junior UI/UX Designer Kickstart your Web Design Career at Kars4Kids!! Help design intuitive and engaging designs for our digital assets, while working closely with designers, developers and business analysts in order to craft visually appealing interfaces that enhance...
...preparation of proposals and reports. Maintain strong client relationships. Qualifications: Bachelor's degree in chemistry, biochemistry, biology, microbiology, natural or physical science, environmental engineering, sanitary engineering, or chemical engineering (...
...Free Training Program - Become A Certified Nursing Assistant!! Next Class Starts at the b eginning of February!... ...Glens Falls Nursing and Rehabilitation Center is offering a Free CNA Training Course for eligible candidates! Participants...
Mon-Fri 3:00p-11:30p Travel/ Local Rate- $48/$40 CRCST - Cert Reg Central Service Tech or CSPDT - Cert Sterile Proc & Dist Tech 1 year experience
...Description If you have at least 6 months of manufacturing or assembly experience , this Assembler opportunity could be a great next... ...with tools\n* Follow instructions/read blueprints\n* Basic computer skills\n\n\n Pay: $20.00-$23.00 per hour\n\n\n This Job Offers...