Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
We are seeking a ministry-minded Summer Day Camp Counselor to be on our Summer Camps team. The Summer Day Camp Counselors primary role will be leading a group of campers through their daily program. Their daily program includes Bible study, activity classes, meals, worship...
...Job Description CT Assist is seeking a Physician Assistant Cardiovascular/Cardiothoracic Surgery for... ...ASAP ~ Duration: Ongoing ~40 hours per week ~ Shift: 8 hours ~ Employment... ...while connecting you withtravel, per diem, and permanent opportunities. Why...
Note from HomeownerMidwest Cleaning Company ( is seeking hard-working and reliable house cleaners.You will be setting up your own... ...per hourJob Description:We have an immediate opening for a housekeeper to help maintain our home in pristine condition. No prior experience...
React JS DeveloperSanta Clara, CA 95054***No 3rd party candidates, or C2C will be accepted for this position.Overview We are seeking an experienced React JS Developer to join our client for a contract-to-hire position. The ideal candidate will have 6+ years experience...
...educational materials and processes Support the maintenance of a safe and professional learning environment Assist with administrative tasks as needed Qualifications: Passion for math and working with students Excellent interpersonal and organizational...