Job Description

Architectural and Design Outside Sales Representative, Manhattan, NY

Roca Tile USA is part of Lamosa Group, the second largest ceramic tile producer in the world, with +10.000 employees worldwide and over 100 years in the industry. Roca Tile product range offers solutions for multiple uses, from versatile wall tile to highly resistant indoor and outdoor floor tiles, including single colors, marble, wood, concrete, fabric, decorative tile and a wide array of complementary pieces.

The Sales Representative (Architectural and Design) position is primarily responsible for selling high quality ceramic, porcelain tile and LVT to the multi-family residential, hospitality, retail, educational, government, corporate, healthcare and rest of commercial construction segments with focus on larger projects.

With a full cycle specification sales approach, the sales rep will be responsible of specifying our products to commercial projects, mostly through A&D firms, and follow up to ensure products are delivered and invoiced to final purchasing customer, usually tile or flooring contractors.

The sales process requires cooperation with designated customer service, logistics, marketing, and other departments that may be involved in the process, working to communicate and coordinate the information of all parties involved for a successful delivery.

The A&D Sales Representative reports to the Northeast A&D Coordinator

Position overview:

• Open new A&D accounts and maintain existing accounts in the territory.
• Visit architects, designers, contractors and developers, make presentations to specify Roca Tile products.
• Deliver samples and other presentation materials. Produce specific materials for presentations if needed.
• The candidate will work from the Manhattan, NY Roca showroom and will have to visit approximately 20 accounts weekly.
• Follow up on new leads and referrals.
• Detailed use of CRM tool, including entering visit report after each sales call and keeping up contacts information up to date.
• Manage customer relationships by resolving client concerns, ensuring customers are set up in system, provide presentations, marketing materials, samples, price quotes and schedule weekly visits.
• Collaborate with staff across the organization to accomplish goals.
• Travel and attend trade shows.

Qualifications:

• At least three years of experience in sales. Experience in Architect & Design Sales, porcelain and ceramic experience preferred.
• Bachelor’s degree in business or design related preferred.
• Interior Design interest
• Bilingual English/ Spanish preferred
• Excellent customer service
• Excellent interpersonal and communication skills both written and verbal.
• Positive attitude, flexibility, and resilience.
• The employee must regularly lift and/or move up to 25 pounds.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treat others with respect and consideration regardless of their status or position.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan.

Multinational environment with opportunities to have a successful career.

Compensation and benefits:

Salary: $60,000 - $120,000 per year (base salary + commission)

Exact compensation may vary based on skills, experience, and location.

Benefits:

• 401(k) match (up to 4%)
• Health Insurance
• Dental and vision plan
• Life insurance
• Disability insurance
• Paid time off
• Holidays
• Phone and laptop
• Mileage

Opportunities to grow and develop a career in a multinational company.

Schedule:

Regular Work Schedule:

• Monday to Friday: 8:00 AM - 5:00 PM

Additional Availability for Showroom Events:

• Evenings: Flexibility depending on specific event times.

ROCA TILE USA is an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, genetic information, disability or any other characteristic.

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