Job Description

Job Description

Job Description

Under the supervision of the Field Representative the Outreach worker will have these duties:
Client Intake and Interviewing:

• Conduct initial interviews with clients seeking assistance.
• Gather detailed information about clients' needs, background, and situation to understand their specific requirements.

• Review and assess client eligibility for services based on predefined criteria in the client file.
• Ensure that all necessary documentation and information are available to make an informed decision. Client

• Regularly review the client file to ensure that all required services have been properly documented and completed.
• Collaborate with the supervisor to ensure that all documentation is accurate and up to date.

• Input client information into New Gen software or other required systems for proper record-keeping.
• Ensure that all information is entered accurately and in a timely manner to maintain up-to-date client records.

• Consult with your supervisor before referring a client who is not eligible for services to other appropriate agencies or resources.
• Provide the client with guidance or resources for alternative support as needed.

• Offer support with any additional services required to complete the clients service package.
• Collaborate with other departments or agencies to ensure comprehensive assistance is provided.

• Perform other tasks as assigned by the supervisor related to the position.
• Assist in special projects or help improve processes to enhance client service.

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