This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted.
We are seeking a motivated and service-oriented Help Desk/Desktop Support Specialist to provide high-touch IT support in a professional services environment. This is an entry-level, client-facing role that involves both in-person and remote support responsibilities. The ideal candidate is eager to learn, well-presented, and comfortable interfacing with senior professionals in a fast-paced, high-visibility setting.
Provide onsite IT support across two primary office locations (Stamford, Connecticut and New York City, plus 1 remote day)
Set up and troubleshoot desktops, laptops, A/V equipment, and peripherals
Support remote employees and manage overflow tickets through the help desk platform
Escalate unresolved technical issues to senior engineering resources
Collaborate with office leadership and end-users to resolve IT concerns promptly
Identify and document recurring issues and recommend improvements to enhance support delivery
Windows OS and Microsoft Office 365 Suite
Active Directory (basic familiarity preferred)
Help desk/ticketing systems (e.g., ServiceNow, Zendesk—training provided)
Basic understanding of networking concepts is a plus
Shadow and train with senior support engineers
Become proficient in the ticketing platform and internal workflows
Develop familiarity with the office environment, systems, and key users
Build relationships with stakeholders to ensure effective support delivery
Start managing both in-person and remote support requests
Gain exposure to more complex infrastructure and networking support
Build a reputation as a trusted on-site resource for executive users
Access mentorship from senior IT professionals
Develop skills applicable to enterprise support and long-term IT career paths
0–3 years of post-college experience in IT support or help desk roles
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Professional demeanor and ability to interact with executives
Willingness to work hands-on with desktop setups and hardware support
Motivated by professional development and learning opportunities
...Licensure/Certification Qualifications: Urgent Care Baxter, MN PRACTICE SPECIFICS Beautiful new clinic! Typical staffing is 3-4 providers (APP and/or Physician) Schedule includes every 3rd weekend Shifts are 12 hours on weekdays...
...student or recent graduate. We are a tiny but fast-paced New York art studio that creates luxury, fashion-based, movable sculptures ... ...Schedule ~2 days per week, 10am6pm Employment Type Internship Paid 6-hour interview/trial day: $40 Ongoing pay: $15/hour...
...Development System) for mapping purposes. Minimum Qualifications Bachelor's degree in Geography, GIS, Environmental Science, Urban Planning, or related field. In place of a degree, 2+ years of experience performing similar duties. Proficiency with GIS software...
Responsibilities for this Position Location: USA TX Laredo Full Part/Time: Full time Job Req: RQ199984 Type of Requisition: Regular Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: None Public Trust/Other...
We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally...