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The Consumer Platform (CP) team is transforming its Product Management function to drive innovation with velocity, customer-centricity, and data-informed strategic bets. Within CP, TurboTax is a >$4.5B business today, yet the opportunity ahead is much larger. We deliver a leading online DIY tax software for nearly 40M filers, but 85M American consumers still face costly, inefficient tax prep services.
This Director role will lead our growth-focused Traffic to Start (T2S) product management team of approximately 10 PMs, including three managers. This team creates compelling experiences that build confidence and encourage prospective customers to start their taxes with TurboTax, using ML-driven personalization. The team also optimizes co-branded experiences for CreditKarma members.
The Director will set vision and strategy, prioritize opportunities, and define a clear execution plan for T2S Growth. Collaboration with internal teams such as AI engineering, Data Science, Marketing, and others is essential.
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